What we take back
We take back goods that reach you with a defect. Goods without a defect are not taken back, so please check the designs, colours and quantities on the order form before you confirm the order.
Wapsi ki shartein
Return policy
Defect ho to delivery ke 3 din ke andar bataiye, parcel kholne ka video bhejiye, aur wapsi ka kharcha hum denge.
Last updated 13 November 2026
How to report a defect
- Tell us within 3 days of delivery, on WhatsApp or by phone.
- Send a clear unboxing video: one continuous video of the sealed parcel being opened, with the parcel label visible, up to the defect.
- Send photos of the defect and your order number (it starts with DC-).
A defect reported after 3 days, or without an unboxing video, cannot be accepted. Please record a video every time you open a parcel.
Return shipping
When we accept a defect, we pay the shipping to send the goods back to us. Our team tells you how and where to send them.
Contact
Dhananjay Creations Pvt. Ltd., Dhananjay House, Plot No. 85 to 88, Chhatrala Ind Park, Near Kadodara Chowkdi, Behind MacDonald, Haripura, Surat - 394327. Phone and WhatsApp: +91 99131 40434 (9 am to 6 pm, all 7 days). Email: info@dhananjaycreation.com.